Return of Stored Items – University of Denver

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We are working closely with the University to plan and execute this large operation. The following options are in conjunction with the University’s move-in plan for the Fall and designed to keep everyone safe while reuniting students with their stored items. Due to the volume of students, we cannot accommodate special requests.

Reminder: Please choose your preferred option BEFORE September 1, 2020. If you don’t select an option, your items will remain in storage and be placed on the monthly billing option on October 1, 2020.

Students Returning to Denver

Students can choose between these 2 options.

Standard Option (FREE)

September 10-13: This is in conjunction with the school’s move-in policy and procedures

Overview: We will bring your items to a central location on campus for a drive-thru style pickup. Exact location TBD. We will stage your items in a parking lot (socially distanced) and you can simply drive up to your items and load them in your vehicle. If you don’t have access to a vehicle, your can use our dolly carts to move items across campus.

Dates: Each day, Thursday, September 10 – Sunday, September 13

Timeline: 8am-6pm (If your designated move-in time is later than 6pm, you can retrieve your items early or the following day)

Masks are required.

If you can’t pickup your items, you can designate a Trusted Alternative to pickup your items. Or, choose the custom delivery option.

SquirrelBox will help answer questions, locate items, etc, but will not be able to help move items into your vehicle. Please bring help, if needed.

*Please select your preferred date by September 1.


Custom Option ($50 fee)

If you need delivery before September 10 or after September 13, you can select this option

We will bring the items to the curbside of your address or dorm


  • Must be scheduled at least 7 days in advance
  • Monday-Friday deliveries only
  • 2 delivery time windows (8am-12pm or 12pm-4pm). We will text you the day of with a more accurate ETA during this time window but you must be available the whole time period.
  • Address must be within 10 miles of campus
  • All deliveries are to the curbside of your building. We will not bring anything inside.

You can designate a Trusted Alternative to sign for your items, if needed

**There are NO custom deliveries available Sept 10-13. You must select the Standard option (free) if you need your items on these dates

**Delivery spots WILL fill up. Reservations will be given on a first come, first-serve basis.

Students Not Returning to Denver

Students not returning to Denver before September 30 can choose one of these 2 options. If you’re returning before September 30, please select one of the options above.

Leave Items in Storage

On October 1, your account will transition to month-to-month billing.

Cost: The monthly cost will be your summer storage fee (minus any pickup/packing fees) divided by 5. SquirrelBox can provide the exact cost of this storage. Just contact us.

You can leave items in storage for as long as needed. The billing is month to month (no pro-rating if you use less time in the final month).

When you need them back, we will deliver in the Denver area according to the Custom Delivery requirements above ($50 fee, 7-days notice, etc). 

Ship Items

We can ship items via UPS to an address in the continental USA. 


  • Large Box: $85
  • Medium Box: $60
  • Small Box: $40
  • Boxes must be under 50 lbs (additional charge if over).
  • Non-Boxed Items: Quote TBD (will require packaging, boxes, etc)

If needed, we can provide a more accurate quote for your specific items. Just contact us.

If you don’t want to store/ship an item (e.g., it costs more to ship than it’s worth, etc), SquirrelBox will donate/recycle the item.

Since students packed their own boxes, we will not accept liability for the contents of boxes that are shipped. Items may be damaged during transit with UPS if they weren’t packed properly or if students packed liquids, etc. This is rare but does happen.

If you want SquirrelBox to repack your items, there is a $150/hr packing fee. 1-hour minimum. 

International (or Hawaii/Alaska) shipping is available but the cost is higher and needs to be quoted.

You can not ship liquids, batteries, hazardous materials or other items that pose a risk to the contents of your box, other boxes, or shipping partners.

**Please note that items may not ship until October due to high volume. But, you won’t be charged any additional storage fees. The earlier you request shipping, the faster we can accommodate your request.

Thank you for your understanding and patience while we work through this situation together!