+ How does it work?
It’s simple! Request storage right here on the website. We’ll drop off boxes and you pack your stuff. Then, we’ll pick everything up and whenever you need it, just let us know. We’ll deliver it back within 24-28 hours.
+ How big is a SquirrelBox?
It’s big. Dimensions are 27x17x12 and each box has 2.5 cubic feet of volume. That’s enough room for about 20 pairs of shoes, 40 shirts, 65 paperback books, or ski clothes/helmet/goggles/small boots. Check more pictures of what people store here.
+ What if I have a few items that can’t fit in a box?
No problem! We store anything that one person can reasonably carry for just $15/month. Think golf clubs, skis, snow tires, kayak, lamps, chairs, suitcases, or baby items.
+ What do most people store in their SquirrelBoxes?
Most people use them as an extra closet. They rotate out their seasonal inventory. Like storing winter clothes in summer and summer items in winter. The bins are also useful for books, holiday decorations, baby clothes, linen, camping supplies and other outdoor gear.
+ How safe is my stuff?
Very safe! We take great measures to ensure everything in our facility is secure. Our employees are background checked and we are always monitoring the facility to prevent any damage or theft. Plus, you watch us secure each SquirrelBox with a serial numbered seal. No one is messing with your stuff!
+ When can I get my stuff back?
Fast. Our goal is to return items within 24-48 hours. If you need it faster, please call us to see what we can do. Each delivery is just $20.
+ Can I get just one box returned?
Absolutely. You can request one item or all your stuff back. Your monthly fee always corresponds to whatever you have in storage.
+ Is there anything I can’t store?
Yes. Common sense is a good rule of thumb. But, we definitely don’t store perishable items, food, family heirlooms, jewelry, anything that can explode, and items of high value or of an irreplaceable nature. Also, if it breaks easily, you should keep it in your home.
+ How much time do I have to pack my stuff?
If you can pack within 20 minutes, we’ll take $5 off your first month’s bill! So, it’s a good idea to get your things staged before we arrive. If you need more time, you can request another pickup within 7 days. After 7 days, we’ll start charging your monthly fee.
+ Can I use my own boxes or containers?
If you use our SquirrelBoxes, the price is just $7 per month. It’s how we keep costs down. But, you can store your own containers or boxes for $15/month.
+ Is there a weight limit?
Yes, please keep each box under 50lbs.
+ Will you pack my boxes?
Sorry, but we’re not allowed to pack bins on your behalf. If you really need assistance, ask your friends and buy some pizza and beer.
+ What if I’m not sure how much storage I need?
Don’t stress! You only pay for the storage you need. Request a few extra SquirrelBoxes and if you don’t fill them up, no worries.
+ When do I get charged?
Your credit card will be charged the day we pickup your stuff, or after you’ve had the SquirrelBoxes for 7 days. This charge will recur monthly but can fluctuate depending if you have more/less items in storage.
+ Where do you store my stuff?
We have a secure facility in the outskirts of Denver (we don’t release the address for security purposes). Our warehouse is designed for the safe storage of household goods and we ensure your items are safely stored to prevent damage in storage. We avoid exposing your items to swings in temperature, dust, and other elements that can cause damage.
+ Do you offer discounts?
Of course! 10% discount to students, military, teachers, and police/fire. Just let us know when you check out.
+ What happens when you return my stuff?
We'll drop off any requested SquirrelBoxes or larger items right at your door. We can wait for 20 minutes while you unpack or schedule a time to pickup the empty boxes. When we have the empty boxes back, we'll update your bill so you'll only be charged for what you have left in storage. Note: we do not pro-rate.
+ What if I move?
Please let us know as soon as possible. If you move within Denver, we can probably deliver your stuff to your new address. If you’re moving outside of Denver, there are several options but they may get expensive.